Terms and Conditions

Last updated: 14 November 2026

PayrollExperts.ie is a trading name of Office Pal Limited, registered in Ireland, company number 586700. Registered office: S31 The Pottery, Bakers Point, Pottery Road, Dún Laoghaire, Co. Dublin, A96 EV18. These terms summarise how our payroll service works.

Before we start, we confirm your package, price, pay frequency and start date in writing. If anything here differs from that confirmation, the written confirmation applies.

Our service

  • Running payroll at the frequency you choose: calculating pay, PAYE, USC, PRSI and My Future Fund contributions, issuing payslips and reporting each pay run to Revenue.
  • Telling you what to pay your employees and Revenue each period.
  • One-off services, such as registrations, software set-up and training, as listed and agreed.

Fees and payment

  • Packages are a fixed monthly fee, paid by direct debit, and renew monthly. Prices exclude VAT at 23%.
  • Package prices cover the headcount and pay frequency stated. If your headcount grows past your package, we move you to the right package from the next month and tell you first.
  • Catch-up and irregular payroll is charged per payslip, with a minimum per pay run, as quoted.
  • Packages cover regular pay runs at the frequency chosen. Off-cycle pay runs, corrections caused by late or incorrect information, and complex benefit-in-kind or termination calculations are quoted separately.
  • Set-up is free for new clients who start by 31 January 2027 and commit to a minimum term of 6 months; otherwise it's €149.99 + VAT. If you leave within the 6 months, the €149.99 + VAT set-up fee becomes payable.

Your responsibilities

  • Send us complete and accurate hours, pay changes, starters and leavers by the cut-off we agree before each pay day.
  • Pay your employees, Revenue and My Future Fund on time. We calculate, report and reconcile; payments are made by you, from your accounts, through the official arrangements.
  • Tell us about benefits, pensions and anything else that affects pay.
  • As the employer, you remain legally responsible for your payroll obligations. We provide the service that helps you meet them.

Data protection

For your employees' payroll data, you are the data controller and we act as your data processor. We sign a data processing agreement with you under Article 28 of the GDPR before we start, and process that data only on your instructions. For our own client records, billing and enquiries, we are the controller, as set out in our privacy policy.

Errors

If we make an error, we correct it in the next pay run, or sooner if needed, at no cost to you. If an error was caused by late or incorrect information from you, corrections are charged at our standard rates.

Ending the service

You can end your package with one month's notice, subject to any minimum term you agreed. We provide your payroll records and year-to-date figures so your next provider can take over.

General information

The information on this website is general guidance only and is not tax advice.

Law

These terms are governed by Irish law, and the Irish courts have jurisdiction.

Contact

info@payrollexperts.ie | +353 1 960 9705