Privacy Policy

Last updated: 13 November 2026

PayrollExperts.ie is a trading name of Office Pal Limited ("we", "us"), company number 586700, S31 The Pottery, Bakers Point, Pottery Road, Dún Laoghaire, Co. Dublin, A96 EV18.

Two roles. For the payroll data of your employees, you, the employer, are the data controller, and we are your data processor, acting only on your instructions under a data processing agreement (Article 28 GDPR). This policy covers the personal information we control ourselves: enquiries, client contacts, billing and our website.

Contact us

For any question about your personal information, or to exercise your rights, email info@payrollexperts.ie or call +353 1 960 9705.

What we collect

  • When you ask for a price or contact us: your name, email address, phone number, company name, number of employees and anything you tell us about your payroll.
  • When you become a client: contact and billing details for the people we deal with at your business. Your employees' payroll data is processed on your behalf as your processor, under our data processing agreement, not under this policy.

Why we use it, and our legal basis

  • To answer your enquiry and quote: because you asked us to, as a step before entering into a contract.
  • To provide our service: to perform our contract with you, including managing your account and billing.
  • To meet our legal obligations: including anti-money laundering checks and record-keeping.
  • To run our business: for our legitimate interests, such as keeping proper records, balanced against your rights.

We do not sell your information.

Who we share it with

  • Revenue and My Future Fund, as payroll law requires.
  • Our payroll software providers, such as SimplePay.
  • Service providers that help us run the business, such as our website host and email provider (Google) and the OPSUS 360 client portal. They act on our instructions and must keep your information secure.
  • Law enforcement or regulators, where the law requires it.

Some providers may process information outside the European Economic Area. Where they do, we rely on safeguards approved under data protection law, such as the European Commission's standard contractual clauses.

How long we keep it

  • Enquiries that do not lead to us working together: up to 12 months.
  • Client records and identity check records: 5 years after our working relationship ends, as anti-money laundering law requires, or longer where other law requires.

Your rights

You can ask for a copy of your personal information, and ask us to correct or erase it, restrict or object to how we use it, or give it to you in a portable format. Some rights are limited where the law requires us to keep records. We reply within one month.

If you're unhappy with how we've handled your information, you can complain to the Data Protection Commission at dataprotection.ie.

Cookies

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